My Spectrum icon

My Spectrum APK

Updated on: December 22, 2024

App informations

Version: 12.24.1
File size: 111.9 MB
Requires Android Android 8.0+ (Oreo)
Category Apps, Tools
Google Play ID com.brighthouse.mybhn
Permissions [ view details ]
What's New

We’ve been working on several updates to make your My Spectr... [ read more ]

About this app

One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum acco...... [ read more ]

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My Spectrum is a complimentary Android Tools App developed by Charter/Spectrum. Its most recent version, 12.24.1, was released on December 22, 2024.

On CloudAPKs.com, you can access details information about My Spectrum, including screenshots, user reviews, and the option to download APK/XAPK files for both the latest and previous versions of the app.

All APK/XAPK files available on CloudAPKs.com are original and ensure fast downloading. If you encounter any issues with downloading or installing the app, please inform us by leaving a comment below.

Ratings and Reviews from users

4.6
804K+ Ratings
5 ★ (17462)
4 ★ (7024)
3 ★ (38308)
2 ★ (128305)
1 ★ (612768)

(*) is required


1 : This app won't even stay running long enough to check it out. It crashes almost immediately, and once a pop-up message says it had a bug. I read similar reviews going back at least a couple of months before I stopped reading. As a new customer, this is concerning. Now I'm wondering if switching to Spectrum is a good idea. Is the lack of attention to this obviously poor functioning app indicative of attention to customers. I need this app to work.

1 : Never loads after signing in. It just has the spiraling circle at bottom of the screen. And that's after it's redirected me back to the app after saying I successfully signed in. This is such a trash app. It almost never opens. Just blue circle spinning. Then a pop up will say sorry something happened please try again. And the process just repeats. I've uninstalled it and reinstalled it so many times. I'll even freshly reinstalled it and then it'll still tell me to update it.

1 : Won't load on any of my devices anymore. Just says "unable to complete service request" can't even login. EDIT: I didn't say it's not opening, it opens just fine. My issue is once it opens it just loads and loads and loads til it says "unable to complete service request" I've tried uninstalling and reinstalling and that didn't work on all of my devices.

1 : Way too much time to load. Many glitches and its frustrating being connected to their own Wi-Fi and it still takes 10 minutes to log in. Trying to pay takes even longer. I have to disconnect from their network and use my cellular network and pay through that. The service is great and fast but this app needs a lot of work. We just fixed it no more than 2 hours ago and the problem came back

1 : Been a long time customer with spectrum. Not only do I not get what I pay for in the internet department but they're pretty pricey and it seems like every month when I pay my bill my internet goes off and on after payment was made. Are the creators of this app still in high-school cause it's pretty much broke or what's really going on guys... edit: 2 years later and the app is still completely unresponsive at times it works when it wants to. Do better!!!

1 : App is slow, has a tendency to crash if you close it and reopen it, and generally unhelpful when it comes to internet outages. On the topic of internet outages, Spectrum is the only ISP available in my apartment. It still boggles my mind how much they jack up the price after a year to still have near daily connection issues and outages.

1 : None of your apps are working!!!!!!!! Sam s22 ultra!!! Edit: i figured it out on my own in a few minutes. I am 100% this saved me many hours with support.. who would have just made things worse. And i am absolutely floored that its almost 2024 and the app doesn't support 5.1 audio. Are you serious? It's actually worthless then. The only service without 5.1 audio (and i have ALL of them) and it is by far the most expensive. Max dropping down to just HD from 4k HDR soon is the last straw.

1 : Would not recommend this service to anyone. This service just seems like a money scam. You pay money, but it rarely works. And the price just keeps increasing! Having to constantly restart the equipment, and sometimes it takes an hour to work again. And this happens every single week. There has to be something better. Because complaining does nothing. I can't even use wifi at home most of the time. When I wake up AND get home from work, the equipment has to be restarted. It's ridiculous!

5 : rarely do I have problems. if there is a problem, it's usually during severe weather. but, even then it's rare to have problems. speeds are good for what I use it for, I do online gaming, have 4 smart TVs, and on average, two of the 4 TV's, plus the cell phones, doesn't interfere with the online gaming.

1 : This app is so janky, but at least it shows Spectrum's consistent throughout their entire company. Usually consistency is good. Unfortunately, all of my experiences with this company have been consistently dog💩. This app is full of bugs, doesn't work half of the time, and when it does it takes forever to load. I would avoid this company all together. Back to update and they charged me an extra $20 for an unapproved upgrade. Still can't get Internet service in most of my house.

FAQs & Tutorials

Q: What is an .APK File?

A: An Android Package Kit (APK for short) is the package file format used by the Android operating system for distribution and installation of mobile applications. Just like Windows (PC) systems use an .exe file for installing software, Android does the same.

Q: What is an .XAPK File?

A: XAPK is a zip format standard that includes Android App Bundles or APK files (installation packages), along with OBB, cache assets, and other data files. This format ensures that an app is downloaded and runs successfully on Android devices. Due to the Google Play Store's limitation on app file sizes, developers often use the XAPK file format for apps larger than 100MB. This approach allows users to download APK files on Android without experiencing corruption issues.

Q: How to install .APK File?

Installing APK files on Android devices is straightforward. Here's a step-by-step guide:

  1. Download the APK File: Download the APK file from this website and save it in an easy-to-find location, such as your device's 'Downloads' folder.
  2. Open and Install the APK File: Locate and open the APK file you just downloaded. A prompt will appear asking for your confirmation to install the app. Tap "Install" to proceed with the installation.
  3. Complete Installation and Launch the App: Wait for the installation process to complete. Once installed, you can open the app directly or find it in your app drawer.

Q: How to install .XAPK File?

To install an XAPK file, you need to use the Split APKs Installer (SAI) application. Here's how to do it:

  1. Install SAI: Download and install the Split APKs Installer (SAI) app. The installation process is similar to that of any regular APK file.
  2. Install the XAPK:
    - Open the Split APKs Installer (SAI) on your device.
    - In SAI, tap on the 'Install APKs/XAPK' button.
    - Navigate to the folder where you saved the downloaded XAPK file.
    - Select the XAPK file you wish to install and proceed.
  3. Complete the Installation: Follow the on-screen instructions within SAI to complete the installation process. Once the installation is finished, the app will be available in your app drawer for use.

Previous versions

My Spectrum 12.24.1
Added on: December 22, 2024
File size: 111.9 MB

My Spectrum 12.23.0
Added on: December 10, 2024
File size: 105.7 MB

My Spectrum 12.22.0
Added on: November 19, 2024
File size: 105.4 MB

My Spectrum 12.21.1
Added on: November 10, 2024
File size: 105.1 MB

My Spectrum 12.21.0
Added on: November 01, 2024
File size: 105.1 MB

My Spectrum 12.17.1
Added on: September 13, 2024
File size: 62.5 MB

App permissions

My Spectrum 12.24.1 requires following permissions:

  • Allows an app to access precise location.
  • Allows applications to access information about Wi-Fi networks.
  • Required to be able to access the camera device.
  • Allows applications to change Wi-Fi connectivity state.
  • Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
  • Allows applications to open network sockets.
  • Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
  • Allows an app to access approximate location.
  • Allows applications to access information about networks.
  • Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
  • Allows an app to use fingerprint hardware.
  • Allows access to the vibrator.
  • Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
  • Allows an application to write to external storage.
  • Allows read access to the device's phone number(s].
  • Allows applications to change network connectivity state.
  • Allows an application to read from external storage.

What's New

We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.

About My Spectrum

One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.